General Information

Visiting Hours
Visiting times are flexible, however consideration should be given to resident’s sleep and rest periods as well as the provision of care.  Visitors are encouraged to visit with residents in the many indoor (e.g. lounges, dining room, Library) and outdoor (e.g. balconies, gardens, adjacent park) spaces available in and around the Centre.  Visitors may also join residents for tea time and many other daily activities.

There are a limited number of visitor parking stalls in our front parking lot which have no time limit. Please note that cars parked in NO PARKING areas or reserved stalls can be towed without prior notice.

Street parking is also available however, City of Burnaby parking restrictions state that parking adjacent to private residences is limited to 3 hours and cars may be towed after this limit. Also, parking is prohibited in some areas adjacent to the school across from us on Sussex Avenue.

Gift Shop
St. Michael’s Centre Auxiliary operates a gift shop for the use of residents and visitors. It is located just inside the main entrance and sells toiletries, snacks, and small gift items. Proceeds go towards Auxiliary fund-raising projects. The gift shop is open Monday – Sunday. Hours of operation are posted at the gift shop.

The Gift Shop

Dining Room
Visitors may purchase meal tickets to enable them to share meal times with a resident/patient. Meal tickets can only be purchased from the Finance Office, Monday to Friday from 8:00 am to 4:00 pm and from Reception on weekends from 9:00 am to 4:45 pm.  We request that two hours prior notice be given to Food Services if a visitor is going to have a meal.

There is a multidenominational/multifaith Chapel located off of the Fraserview Lounge which is available 24 hours a day for refection and prayer. As well, there are set times of Worship Services on Sunday and Communion Services and other Pastoral Programs during the week. A monthly Calendar of Pastoral Care Services and Programs is published by the Department of Spiritual, Pastoral and Religious Care. This is posted in the foyer of St. Michael’s and also circulated within the facility and community.


The Pearl McPhee Library was established to provide a resource centre that is available to all staff, residents/patients and families. St. Michael’s Centre strives to create an atmosphere that is conducive to learning and endeavours to have available current and relevant information on all topics relating to the care of the elderly, palliative and hospice care and the general health and well being of our residents/patients and staff.

In addition to the library, a variety of general interest periodicals, books and newspapers are available throughout the facility at the Resident’s Reading Table and in the lounge areas on A Wing. A mobile library service, provided by the Burnaby Public Library, also comes in once a month and provides a selection of reading materials, including large print and talking books.

Recreation Calendar
The Therapies Department publishes a monthly calendar of activities and events within St. Michael’s Centre. The calendar is posted throughout the facility and copies are also available from wall boxes located by the various Therapies bulletin boards. These calendars list the times and locations of each daily activity or event.  Special care is given to mark seasonal celebrations, birthdays and other special days and happenings. Family and friends are welcome and even encouraged to attend any of the programs and events within the Centre.