The core of the St. Michael's Centre Board is made up of three representatives from each of the three founding Denominations: Anglican, Roman Catholic and United. In addition, the President of the St. Michael's Centre Auxiliary and four members at large also sit on the Board.
The Board Executive is comprised of the following offices: Chair, 1st Vice-President, 2nd Vice-President, Treasurer, Secretary and Director-At-Large. In addition, there are several standing Board sub-committees.
The Board is responsible for strategic planning and providing leadership in guiding the overall direction that the Centre takes and for ensuring that it remains true to our professed Mission, Vision and Values. The Board also deals with the larger issues which help shape policy and the role that the Centre plays within the Fraser Health Authority.
Administration
The Executive Director oversees the day to day operations of the Centre and provides direction and leadership in upholding the Centre’s vision and values and in achieving the Mission through our strategic goals and objectives.
The Executive Director reports to the Board of Directors and keeps the Board informed of issues affecting the Centre. The Executive Director also acts as a liaison between the Board and Centre Staff, as well as with the Fraser Health Authority, the community and the various associations the Centre is aligned with.
The Executive Director is assisted by an Executive Assistant who also assists the Board of Directors, the Medical Director and Medical Staff and the St. Michaels’s Centre Foundation. In addition, she supervises the Reception Staff.
The Receptionist greets and provides general information to visitors to St. Michael's Centre, operates the switchboard and administers the Resident Trust Accounts. In addition, she provides clerical assistance to many of the Directors.
The Director of Environmental Services oversees the functioning of the Department, supervises all Environmental Services employees and acts as the facility Health & Safety Officer and Fire Marshall. He is active in the areas of Emergency Response Planning, Safety and Security Systems, and Telecommunication Systems and Cabling. Other departmental responsibilities include Maintenance, Housekeeping, Institutional Linen, Personal Laundry, Waste Management & Recycling and Grounds & Landscaping.
Various staff assist him:
A Maintenance Worker attends to the day to day maintenance needs of the facility and checks the safety of personal articles brought to St. Michael's Centre by residents. Various trades workers are utilized to provide Physical Plant preventive maintenance and other project services.
Housekeeping Workers clean all areas of the facility, and provide daily service to resident rooms and public areas as well as performing heavier cleaning and project duties.
A Linen/Stores Worker ensures sufficient linen, uniforms and cleaning supplies are available for the facility, and performs some cleaner duties as required.
The Laundry Worker washes and maintains residents’ personal clothing.
The Director of Finance is responsible for the preparation and management of St. Michael’s Centre’s operating and capital budget, as well as the supervision of the Finance Department staff. The Finance Department provides the following services at St. Michael's Centre:
Payroll - Payroll for over 200 employees is prepared on a two-week cycle.
Accounts Receivable – Resident/patient billings and collections are done monthly.
Accounts Payable - Supplier accounts are paid.
Budget Planning - In collaboration with Department Managers, the Executive Director and the Board, annual budgets (operating and capital) are prepared.
Corporate Services - Financial statements and reports are prepared for the Board, Executive Director and Department Managers. In addition, reports are prepared for the Fraser Health Authority and the Ministry of Health.
The Human Resources Department has a two-fold mandate: firstly, to provide employees and department heads with support and advice on all staff-related matters and secondly, to promote St. Michael's Centre in the community as offering an enriching work experience.
The Human Resources Analyst is responsible for the human resources portfolio which includes: recruitment, staff recognition, benefits administration, claims management, joint occupational health and safety, and labour relations.
If you are interested in finding out about career opportunities at St. Michael's Centre please check the “Career Opportunities” tab for current postings or contact Human Resources via e-mail.
The Information Services Department is a one person department which is comprised of several different components, all of which relate to the management of resident/patient or organizational information. These components are: System Administration, Health Records, Quality Improvement and the Pearl McPhee Library.
System Administration
Coordination of the daily and long-term operations, maintenance and management of the Centre’s Local Area Network (LAN), including user support for 45+ workstations.
Health Records
Support provided to residents/patients, staff and physicians of St. Michael’s Centre by ensuring that guidelines are established and maintained regarding the confidentiality, organization, documentation and maintenance of all resident/patient information contained in the health record or in other formats. This includes the development, maintenance and staff education of systems related to electronic clinical information systems.
Quality Improvement
Coordination of the Quality Improvement (QI) Program which covers all services provided throughout the Centre. St. Michael’s Centre is committed to providing the highest quality of life possible for our residents/patients and has been accredited with Accreditation Canada since 1988. The Director, Information Services facilitates the quality improvement process at the management level, chairs the facility-wide Q1 committee, liaises with the Board and acts as a general resource person on QI issues. Each department is responsible for their own ongoing quality improvement initiatives.
Library
Co-ordinates the purchase, organization and maintenance of all library materials. The Pearl McPhee Library was established to provide a resource centre that is available to all staff, residents, patients and families. St. Michael’s Centre strives to create an atmosphere that is conducive to learning and endeavours to have available current and relevant information on all topics relating to the care of the elderly, palliative and hospice care and the general health and well being of our residents/patients and staff. General interest materials are also available throughout the Centre for the enjoyment of all. In addition, the Therapies Department facilitates monthly visits by the Burnaby Public Library Mobile Library Service.
The Director of Volunteer Services is responsible for the overall development and implementation of a centralized system for volunteer participation within St. Michael’s Centre. The position fosters and promotes a spirit of community involvement in healthcare through volunteerism.
The Director of Volunteer Services is also responsible for the management and leadership within volunteer resources. This includes:
Planning of volunteer programs and resources.
Development of volunteer assignments to provide meaningful opportunities for volunteers.
Actively recruiting community volunteer participation to meet the established strategic plans and organizational needs.
Screening, interviewing and placing well-matched volunteers for individual programs.
Providing professional orientation & training that prepares volunteers for their assignments.
Planning and delivery of annual recognition events, both formal and informal.
Evaluation of individual volunteer performance and volunteer programs.
Adherence to professional standards of practice while managing volunteers.
If you are interested in learning more about volunteer opportunities at St. Michael’s please contact Volunteer Services through our email address or check out the “To Volunteer” section on this website.
